Due to orders being baked to order, we do NOT provide returns or refunds. HOWEVER if there is a problem with your order please contact me within 14 days of receiving your order! 

jess@bullybrothersbakery.com

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If your dog does not like our products this does not call for a refund!

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If order comes damaged this is not our fault this is down to the postal service, we try our very best to ensure no product is damaged. Bubble wrap is wrapped around items to ensure they are safe, fragile tape is also added around the box.

If order is lost or late this is also down to the postal office.